Frequently Asked Questions (FAQ)

1. How does Red Rocker Antiques find its unique treasures?

 

 

 

At Red Rocker Antiques, we specialize in uncovering rare and one-of-a-kind pieces by exploring a variety of trusted sources. Our team carefully curates each item, selecting only those that reflect history, craftsmanship, and timeless beauty. While our exact methods are part of what make us unique, rest assured that every treasure has been chosen with care and expertise.

 

 

2. Are your antiques authentic?

 

 

Yes. We take authenticity seriously and make every effort to ensure that the items we offer are genuine. Each piece is thoroughly reviewed before being added to our collection, and whenever possible, we provide historical details to help you appreciate its background.

 

 

3. Do you provide appraisals or certificates of authenticity?

 

 

We share as much detail as we can about each item’s origin, age, and maker when information is available. While we do not currently provide formal appraisal services, we are committed to honesty and transparency in all descriptions.

 

 

4. Can I request that you find a specific type of item?

 

 

Yes! If you’re searching for a particular treasure, we invite you to contact us. We often assist customers in locating unique pieces to fit their collections or gift needs. While we cannot guarantee availability, we’ll do our best to help you in the hunt.

 

 

5. Do you purchase antiques from individuals?

 

 

Often, yes. If you have a unique or rare item you’d like to sell, feel free to send us a message with photos and details. If we’re interested, we’ll reach back out to you.

 

 

6. What condition are your antiques in?

 

 

Each item is sold as-is, reflecting its history and journey through time. We provide detailed descriptions and photographs to showcase any notable wear, patina, or imperfections. These characteristics are part of what make antiques special.

 

 

7. Do you accept returns or exchanges?

 

 

All sales are final. Due to the unique and often irreplaceable nature of antiques, we cannot accept returns, exchanges, or cancellations once a purchase has been made. We encourage you to review all descriptions and photos carefully before purchasing.

 

 

8. How do you ship fragile items?

 

 

We pack every order with great care, using industry-standard materials to protect delicate or breakable items during transit. Our goal is to ensure your treasure arrives safely and in the condition it left us.

 

 

9. Do you ship internationally?

 

 

Not at this time. Currently, we only ship within the United States.

 

 

10. Can I learn more about the history of a piece I purchase?

 

 

Whenever possible, we provide historical background or provenance. Some pieces come with rich stories, while others remain mysterious relics of the past. Either way, we are always happy to share what we know.

 

 

11. What makes Red Rocker Antiques different from other antique stores?

 

 

We don’t just sell antiques — we connect people with meaningful pieces of history. Our focus is on hand-selected treasures that evoke nostalgia, spark conversation, and become part of your family’s story for generations to come.